The delivery is carried out by Österreichische Post AG. The average periods of delivery are as follows:
– Austria: up to 2 working days
– Germany: up to 4 working days
– other EU countries and Switzerland: up to 10 working days
– other third countries: up to 25 working days
The delivery period shall commence on the day following the submission of the payment order and shall end with the expiry of the last day of that period.
Orders of EUR 149.00 or more are delivered free of charge.
For orders under EUR 149.00 a flat delivery charge will be applied for each order and delivery address as follows:
– Austria: EUR 5.00
– EU countries: EUR 15.00
– Switzerland: EUR 17.00
– other third countries: EUR 35.00
The cost of returning the goods within the legal withdrawal period of 14 days is initially at your expense. However, these costs will be refunded to you. If you withdraw from this contract within that period, we shall also reimburse to you the flat delivery charge applied up to an order value of EUR 149.00.
Our online shop allows you to pay in a fast and secure way. We use an SSL certificate to encrypt your data.
We accept the following payment methods with no additional charges:
• Credit cards and debit cards: You can pay in our online shop with Visa and Verified by Visa, Mastercard and MasterCard SecureCode, American Express and Maestro SecureCode.
• Direct online banking: Payments are possible via SOFORT Überweisung.
Customers in Austria and EU countries
Prices for sales within Austria and the European Union include Austrian VAT (20%).
Customers in Switzerland
Sales to Switzerland do not incur Austrian VAT pursuant to Art. 7 UStG (Austrian Law on Turnover Tax). Therefore, prices for sales to Switzerland exclude Austrian VAT. Swiss VAT (8%), custom duties (jewellery: max. FR 3.99 per 100 g; watches: FR 1.10 per piece) as well as customs clearance fees and other levies and charges that may incur upon the arrival of the goods in Switzerland, are not included in the purchase price.
Customers in third countries (other than Switzerland)
Prices for sales to third countries, with the exception of Switzerland, include Austrian VAT (20%). Custom duties as well as customs clearance fees and other levies and charges that may incur upon the arrival of the goods in the target country, are not included in the purchase price.